img

See the 7-step
process

See every step from application to badge and training.

Button Learn More
bone-cfns bone-cfns Paws
border-coolie-banner
Button iconStart Certification
Dog

What Does It Mean to Be TrustPaws Certified?

TrustPaws certification signals more than just “pet-friendly.” It means your hotel has passed clear, credible, and independently verified standards designed to ensure comfort, safety, and a great 
experience for pets and their families.

How the Process Works

What We Look For

background
icon

Pet Safety

Your property must minimize hazards to pets — from non-toxic materials to secure spaces and safe access.

background
icon

Cleanliness & Hygiene

We verify that pet rooms and common areas follow rigorous hygiene standards to ensure health and 
comfort.

background
icon

Pet Guest Experience

We assess how pet families are welcomed — from communication to thoughtful touches like beds, bowls,
or treats.

background
icon

Pet-Friendly Amenities

Outdoor access, walking paths, off-leash zones, or evendog-walking services enhance the stay for pets and 
their humans.

background
icon

background
icon

Transparency

We ensure your listings — on TrustPaws or any OTA — accurately reflect your policies, fees, and conditions for pet stays.

TrustPaws Certification Plans

Option

Description

Ideal for

icon

AI-Powered Verification

Our AI & team review remotely.

Efficient, lower-cost certification

icon

On-Site Video Inspection

A trained local inspector verifies all five pillars.

Premium certification, high-trust

background
images

What You Receive

images

TrustPaws Certification Badge

Display on your site and reception

images

Hotel Listing on TrustPaws.com

Show up in our pet-friendly directory

images

Marketing Exposure

Increased visibility in pet-owner searches

images

Performance Insights

Get access to pet-travel trends and analytics

Hear from Certified Hotels

“We saw a 22% increase in direct bookings after getting certified. Pet travelers trust the badge — and
we love the standards.”

luca

Luca
Hotel Manager, Rome

“Before TrustPaws, we called ourselves pet-friendly — now we are pet-friendly. The process helped us improve, and our guests notice.”

luca

Eva,Boutique Hotel Owner, Salzburg

“We host many international travelers with pets, and the certification gives them
confidence
before they even book. It’s become a real trust signal.”

luca

Dimitris, General Manager, Athens Riviera Resort

“Before TrustPaws, we called ourselves pet-friendly — now we are pet-friendly. The process helped us improve, and our guests notice.”

luca

Eva,Boutique Hotel Owner, Salzburg

Want the Full Criteria?

Download our full scoring framework to see exactly
how we assess each hotel.

Dog
Orange cat Dog get cirtified

Ready to Get Certified?