Website badge, listing in “Certified Hotels,” 3 physical stickers (6×6, 10×10, 15×15), free Academy access for all staff, and eligibility for “Top-Rated” after sustained performance.
FAQ Category: Certification Basics
Do you require on-site inspection?
Not for Standard and Premium (Premium includes video verification). Elite offers on-site where available.
What are the steps?
Apply → Self-report → (Optional) Video verification → Pay → Badge issued → Stickers mailed → Train your team.
How long is certification valid?
12 months. You’ll receive reminders at 60, 30, and 7 days before expiry.
What is TrustPaws Certification?
A standards-based assessment verifying your hotel genuinely welcomes pets — covering amenities, safety, policies, and staff training.
